Because every item is made to order, I generally do not offer returns. However, should you experience a faulty product, please reach out to me and I will do my best to replace your order or offer you a full refund.
To start a claim, please contact me at firstname.lastname@example.org. If your return is accepted, I’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted.
You can always contact me for any return questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.